Customer reviews

Average rating
4.9/5
5

Excellent

Check in/out was quick and easy and the parking provided saved a lot of time and effort compared to finding alternative parking. The room was clean and we had a nice stay. The neighbors were a bit loud the first night, but that's life in a hotel. Check out at 12 was fantastic and being flexible about parking helped a lot as we were moving to a hotel at the airport and check in was not until 2 pm. We highly recommend Cassidys Hotel, Dublin.
William Erickson
19-Oct-2021
5

Excellent

Excellent Hotel and Location!
Hotel guest
15-Oct-2021
4

Very good

3 night stay . Breakfast and bar staff very friendly and very good service. Room itself was very good though mattress itself not the newest or most comfortable I have had in a hotel of this standard.
Hotel guest
6-Oct-2021
5

Excellent

Very clean,excellent customer service, very friendly and helpful, extremely well priced and presented. Very central to everything Well done
Richard Foskett
4-Oct-2021
5

Excellent

Fabulous 5-night stay at this centrally located hotel, with public transport on its doorstep. The hotel has a traditional Irish feel and rooms are clean and well-appointed with comfortable beds. We had one of the heritage rooms in the original building which had huge windows letting in lots of light. All the staff are incredibly cheery and helpful and nothing is too much trouble. They certainly help give a family feel to the hotel. Breakfast is excellent and sets you up for the day. The bistro provides good meals from lunchtime onwards and we especially recommend the hotel’s fine dining restaurant, Restaurant Six, which has fine dining at fair prices (very little more cost than many of the ‘bog standard’ restaurants down the street). A pre-7pm menu is particularly good value. Highly recommended! Check-out is a very leisurely 12 noon; and bags can be kept locked away in a secure room until you collect them later. We were absolutely delighted with our stay and would happily return!
MICHAEL BEAUMONT
3-Oct-2021
5

Excellent

I would recommend Cassidys Hotel it’s in a prime location to discover Dublin only 15 mins from the airport. The hospitality of the staff was fantastic we had an early flight arrived at the hotel at 7.45am asked if we could leave our bags until we could check in they said we could check in our room was ready, the purpose of our trip was to attend a rugby game, we couldn’t get a taxi back to the hotel so a phone call to reception and within 5 mins a taxi for us and another for friends who needed to get to the airport. Hospitality was above and beyond, we also ate in the Bistro food and service was excellent.
Lesley Brock
29-Sep-2021
5

Excellent

The staffs are exceptional helpful and friendly. Want give a shout-out to Michael, Amen, and Anthony. They made me feel very welcome. The room with a great view of the Main Street and newly renovated. The only minor complaint I have was the shower drainage… it was very slow..
Hotel guest
22-Sep-2021
5

Excellent

Beautiful hotel, breakfast was great. Very helpful staff that went above and beyond to help 4 pensioners. Will definitely be back again.
Margaret Doyle
18-Sep-2021
4

Very good

Nice hotel. Great location. Rooms a little bit small but adequate as didn’t spend much time in it.
Hotel guest
13-Sep-2021
5

Excellent

My wife and I stayed recently and could not fault this hotel at all. Every staff member was friendly and accommodating. We had our evening meal and breakfast the next day in the restaurant which was incredible. 10/10 all round, we'll definitely be back.
Naomi Little
5-Sep-2021
5

Excellent

excellent location with a great breakfast and wonderful staff.
Hotel guest
2-Sep-2021
4

Very good

The girl on reception at check in & the staff in the bar serving food were exceptionally friendly & helpful.
Hotel guest
2-Sep-2021
5

Excellent

Everything was lovely, from the reception at the door to the room, the excellent shower, as well as the location.
Alan Ravage
2-Sep-2021
5

Excellent

I've been staying at Cassidy's since I was a kid and even now in my 20's it's my go to when I'm in Dublin. Unbeatable location, the loveliest staff, and their food & cocktails are divine. The rooms are super clean & comfortable. I highly recommend.
Jessica Kenny-Evans
31-Aug-2021
5

Excellent

Staff were friendly and very attentive. Brilliant location, amazing food in the bar and restaurant and lovely clean rooms. Thank you for a wonderful weekend!
Hotel guest
29-Aug-2021
3

Pleasant

We have mixed reviews about our stay. We had booked a family room and the room we were given initially was awful. It was so far away from reception. We had to get a lift to the basement and then another lift to this part of the hotel. The door was very stiff, the phone cables were hanging out of the sockets and the toilet was continually flushing. We informed reception and to be fair, we were eventually allocated 2 twin rooms in the main part of the hotel. The difference between the family room and these rooms was unbelievable. The staff on the whole were very friendly and we were given money off and a complimentary drink in the bar. The other main issue concerned 1 member of staff at breakfast. My mum requested Earl grey tea and the member of staff tutted at this request. We also requested some pastries and were given 2 tiny anaemic Danish pastries between four of us. The bar staff were extremely friendly and went above and beyond to make cocktails and mocktails for us. We would return but only if we were in the better rooms.
Hotel guest
28-Aug-2021
5

Excellent

Cassidy's hotel is conveniently located to the sights of Dublin, clean and safe. The staff was very friendly and kind. The hotel has a restaurant and a bar on site. The room was spacious with a tea maker and a television. We loved it!
Sabrina Hunsinger
20-Aug-2021
5

Excellent

Lovely hotel and spotless clean food was gorgeous and staff were really professional,I would definitely recommended the only thing I would say is the bar was extremely slow we we were a half a hour waiting on drink,which never came as the server wrote it down on his phone.he then went off and never returned,so we eventually we were we served by Evan who served us in professional manner and got our drinks.breakfast was absolutely gorgeous also and the beds were so comfortable.
Rachel Griffin
18-Aug-2021
5

Excellent

We booked the family room for an overnight stay, staff were excellent very family friendly hotel. Milk and cookies were a treat for the kids before bedtime. Nicole Martinas contacted us before we arrived and was very helpful. Breakfast was excellent.
Hotel guest
16-Aug-2021
5

Excellent

Happy with my stay.
Hotel guest
11-Aug-2021


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In the heart of Dublin’s city centre

Dublin’s shopping districts and museums are all within a short stroll

This Dublin hotel forms one of the cities famous Georgian terraces on Parnell square